Healthcare On-Call Scheduler (WA, Remote)

Healthcare On-Call Scheduler

Are you looking for a meaningful part-time opportunity where you can make a difference while working remotely?

Ashley House is a non-profit organization dedicated to providing high-quality healthcare in home-like settings for children and young adults who are medically fragile. Since 1989, we have been committed to providing compassionate care and making a positive difference in the lives of the children, young adults, and families we serve.

Ashley House operates eight homes serving communities throughout the South Sound, North King County—including Shoreline and Woodinville—and Spokane. The On-Call Scheduler helps support staffing needs across our residential programs, with specific coverage assignments based on operational needs.

This isn't just a job; it's an opportunity to play an important role in ensuring our homes remain safely staffed and our clients receive the care they need.

GENERAL SUMMARY:

The On-Call Scheduler is an integral member of the scheduling team and is supervised by the Scheduling Supervisor. This is a part-time, remote on-call position. The On-Call Scheduler works from home using a computer and phone to coordinate shift coverage in response to employee call-outs and other urgent scheduling needs.

Duties include responding to employees who call out for scheduled shifts; documenting the reason for each call-out; contacting available employees by phone and text to secure replacement coverage; updating the schedule as needed; attending scheduling meetings as requested; and providing a detailed report at the end of each on-call period.

MINIMUM REQUIREMENTS:

  • Must be at least 21 years of age;

  • Must be able to pass a criminal background check, including an FBI fingerprint-based criminal history check;

  • Must be available and responsive throughout all scheduled on-call hours;

  • Must be able to communicate clearly and professionally in English. Bilingual abilities are a plus;

  • Must have reliable home internet access for use with a company-issued laptop to access scheduling systems and email.

  • Must reside in Washington State and remain physically located in Washington while performing scheduled on-call work.

REGULAR SCHEDULED HOURS:

  • Works Every Week: Works either Wednesday or Thursday: 1630 (4:30 PM) through 0830 (8:30 AM), one 16-hour on-call shift.

  • Works every other weekend: Friday 1630 (4:30 PM) through Monday 0830 (8:30 AM), consisting of one 16-hour shift and two 24-hour on-call shifts.

  • During scheduled on-call hours, the employee may sleep and engage in personal activities when not actively responding to scheduling needs. However, call volume and workload can vary significantly. Some on-call periods may be relatively quiet, while others may require frequent calls, texts, schedule updates, and follow-up throughout the evening, overnight, or weekend.

  • The On-Call Scheduler must remain available and responsive for the entire scheduled on-call period and should expect that work may occur intermittently throughout the shift.

COMPENSATION:

  • Regular Base Hourly Pay: $17.86-$30.27 DOE

  • Pay for On-Call Hours: $124 stipend/on-call 24-hr shift(amounting to $5.16/hr), plus base hourly pay for work performed during on-call period.

Qualified and interested? Apply today to be considered for joining our mission- and values-driven team. More than a job — we change lives.

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